Privacy Notice
How smart class™ collects, uses, stores and protects personal data.
Privacy Policy
How smart class™ collects, uses, stores and protects your personal data.
01Introduction
Welcome to smart class™ ("we", "our", "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, request a demo, or interact with our services.
If you have any questions about this policy or your data, please contact us at: support@smart-class.app.
02Information We Collect
We may collect the following types of information:
Information you provide to us:- Name and contact details (email address, phone number)
- Company or organisation name and job title
- Content of any enquiries or demo requests you submit
- Any other information you choose to share with us
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar technologies (see Section 7)
03How We Use Your Information
We use your personal data to:
- Respond to your enquiries and demo requests
- Provide information about our platform and services
- Improve our website and user experience
- Send you updates about our services, where you have opted in
- Ensure the security and functionality of our website
- Comply with legal and regulatory obligations
04Legal Basis for Processing
Under UK data protection law, we rely on the following lawful bases:
- Consent — where you have given clear consent for a specific purpose
- Contract — where processing is necessary to enter into or perform a contract with you
- Legitimate interests — where processing is necessary for our legitimate business interests
- Legal obligation — where we need to comply with a legal requirement
05Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us operate our website and deliver our services (e.g. hosting, email, communications)
- Professional advisors including legal, accounting and insurance providers
- Regulatory bodies or authorities where required by law
All third parties are contractually obligated to protect your data and use it only for the purposes we specify.
06Data Storage and Security
We take the security of your personal data seriously. Our systems are hosted with reputable cloud providers, with data primarily stored in the United Kingdom and European Economic Area.
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption of data in transit
- Role-based access controls
- Regular security reviews
- Secure backups
- Staff confidentiality obligations
Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK data protection law.
07Cookies
Our website uses cookies and similar technologies that are strictly necessary to keep the website secure and functioning correctly. We do not use analytics, advertising or session-recording tools without your consent.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
08Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data (subject to legal retention requirements)
- Restrict or object to how we process your data
- Data portability — receive your data in a structured, commonly used format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@smart-class.app. We will respond within one month.
09Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements. Retention periods vary depending on the nature of the data and its purpose.
10Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us and we will take appropriate action.
11Data Breaches
In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and, where necessary, inform affected individuals.
12Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at support@smart-class.app.